DYNTHERIAL Returns Policy

At DYNTHERIAL, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help. Please carefully read our returns policy to understand our procedures and your obligations.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Items should be unused, in original packaging, and in the same condition as received.
• Proof of purchase is required for all returns.

Non-returnable Items

Certain items are exempt from being returned. These include perishable goods, customized products, and items marked as final sale.

Return Process

1. Contact our Customer Service at [email protected] or call us at (800) 555-0199 to initiate a return.
2. Package your return in the original box and include the return authorization number provided by our team.
3. Send the package to:
   DYNTHERIAL Returns Department
   4567 Business Park Blvd
   Suite 900
   New York, NY 10001

Refunds

Once we receive your item, our team will inspect the condition and notify you of the status of your refund. Approved refunds will be processed within 7 business days of the inspection. The refund will be applied to the original payment method.

Exchanges

If you wish to exchange an item, please follow the return process and place a new order for the replacement item.

Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is due to our error, such as a defective or incorrect item.

Thank you for choosing DYNTHERIAL. We appreciate your business and are dedicated to making your experience with us a positive one.